Responsible for the overall operation and profitability of a conventional multifamily asset.
This position will lead, motivate and mentor high-performing teams to provide a world-class living experience for our residents.
As the onsite leader and decision maker, they will be responsible for successfully maximizing property income, occupancy and NOI.
Our ideal candidate will be a financially savvy leader with strong industry knowledge and the ability to implement creative leasing strategies that will contribute to the property's success
*What You’ll Do:*
*Personnel Management*:
* Manage high quality on-site staff through implementation of effective recruitment, training, coaching and development programs
* Effectively perform and document appropriate employee evaluations including, but not limited to, performance reviews and corrective action reviews, and termination paperwork
*Strategic Leasing Management:*
* Effectively maintain product knowledge of property and competitors through consistent evaluation of market conditions and trends.
Ensure leasing staff develops similar knowledge
* Effectively show, lease, and move in prospective residents
* Direct efforts to implement sales and marketing plans, which effectively maximize rental income and budgeted occupancy
*Financial Management:*
* Achieve the highest possible net operating income through the implementation of effective cost control and revenue improvement programs; identify trends and recommend appropriate strategies and adjustments
* Develop yearly operating budgets/forecasts.
Accurately prepare and convey all operational and financial data to the Regional Manager in a timely manner.
Be responsive and receptive to owners' needs, goals, and objectives
* Monitor the timely receipt and reconciliation of rent collections and ensure landlord/resident statutes are followed
*Customer Service:*
* Manage resident retention and service request follow-up programs
* Monitor service request turnaround and ensure the responsiveness of the maintenance staff
*Administration & Risk Management:*
* Accurately complete required reports as outlined in the policies and procedures as well as additional reports requested by owner and/or supervisor(s)
* Perform apartment inspections monthly as well as prior to move in and at move out.
* Manage property risk effectively by communicating incidents and potential liabilities.
*Skills & Experience Needed:*
* High school diploma or equivalent is required; college degree preferred
* Four (4) + years’ experience in multifamily property management required
* Proven ability to perform in all areas of Property Management including people management, financial reporting, problem-solving, sales, maintenance and resident relations
* Ability to analyze and evaluate monthly financial statements and develop yearly operating budgets/forecasts
* Excellent verbal and written communication skills
* Working knowledge of Property Management software; Entrata highly preferred
*What You’ll Get:*
* Up to 12 weeks Paid Parental Leave + Free Year of Diapers
* Housing discount (varies by property)
* Mentorship program available
* Annual Leadership Conference
* 15 days of PTO + 2 additional Me Days
* 401(k) Match
* Commitment to leadership training and growth opportunities
* Additional rewards and recognition
Job Type: Full-time
Pay: $110,000.
00 - $115,000.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Parental leave
* Vision insurance
Experience level:
* 4 years
Schedule:
* Monday to Friday
* Weekends as needed
Ability to Relocate:
* Boston, MA: Relocate before starting work (Required)
Work Location: In person
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